Good leaders are hard to come by. Just ask most people who have bosses or who look to someone to lead their organization. Some of the complaints I hear: He's cold as ice. She doesn't delegate. He only cares about short-term goals. He's a miniature dictator. He doesn't have a clue about people. She doesn't trust me to do my job. He doesn't know what's going on. He wouldn't know how to inspire a turnip. What is the formula for the most successful leader?